RenewPilot Academy

Intro

Seoul hosts our hybrid summit while cohort courses stay available for teams who need async depth. This page opens with the agenda so finance and CRM leads can see the rhythm before the hero countdown invites registration notes.

Agenda

Three-day rhythm, tabbed by day

Tabs keep each day legible while track pills filter sessions without hiding the prose that names time and room together.

Customer Lifecycle

09:30 · Hall D — orchid light wash

Welcome & hybrid signal check

Hana Sorell

Confidence cue: microphones live-tested for virtual attendees before the first walkthrough, with a calm run-of-show you can reuse internally.

Customer Lifecycle

11:00 · Room B — mint rail

Lifecycle audit floor walk

Mira Okonkwo

Track filter: lifecycle governance only — session cards narrate time and room as flowing prose so hybrid teams can follow without a second screen.

SMS Retention

14:15 · Studio lane — blush scrim

SMS quiet-hour clinic

Mira Okonkwo

Bring carrier notes; we draft quiet-hour language that finance can initial the same afternoon.
Soft botanical light wash behind summit typography

Hybrid summit

Retention Training That Turns Subscribers Into Long-Term Revenue

In-person doors open with a stage program built for CRM and finance vocabulary; virtual attendees get a lobby countdown that unlocks orientation briefings early.

In-person hall

126d 11h 3m 34s

Separate CTA path for badge pickup and COEX wayfinding; countdown mirrors venue doors, not checkout.

Virtual lobby

125d 20h 3m 34s

Distinct countdown for remote orientation, streaming test cards, and help-desk queue visibility.

Hybrid attendance

Pick the lane that matches your travel reality

Side-by-side comparison, single line: both lanes receive the same faculty notes, different room logistics.

Experience In-person Virtual
Networking Rotating tables at COEX Skybridge Moderated chat + timed breakout rooms
Materials Printed run-of-show + badge QR PDF pack mirrored hourly
Q&A Mic line with live transcription Slido queue merged into stage monitors

Exhibition hall map

First-time exhibitors wear the NEW ribbon

Warm voice, numbered walkthrough, and a gentle badge grid so attendees know who is debuting on the floor plan.

  1. New

    Bloomrelay analytics

    First summit table; staff wear mint lanyards for questions.

  2. New

    Harborline memberships

    Sampling lifecycle worksheets at the edge of Hall D.

  3. Glassferry SaaS

    Returning sponsor with quiet-hour signage packs.

  4. Loopcrate delivery

    Hands-on CRM hygiene stickers for ops teams.

  • Pick up a hall map at Jonah’s desk near the mint column.
  • NEW ribbons reset nightly—photograph only if exhibitors consent.
  • Virtual attendees receive a mirrored PDF map with booth URLs.
  • Sponsor fire lanes stay clear per COEX policy.
  • Lost badges route to Suji’s help queue, not email forwarding.

FAQ mini

Measured answers

Numbered path: open card → read → visit full FAQ.

  1. 1. Expand the question that matches your role.
  2. 2. Note hybrid limits before booking travel.
  3. 3. Continue on the full FAQ.

No. The summit is a timed hybrid gathering with live facilitation, while async courses ship templates and critiques on their own calendars.