Churn Prevention

Churn Signal Scoring Studio

4 live labs (8 hours total)

We walk through signal selection, leakage checks, and false-positive handling. You will leave with a scoring sheet that connects to campaign triggers without promising machine-learning miracles.

540,000 KRW

Informational pricing—no checkout on this static site.

What is included

Signal inventory worksheet with ownership tags
False-positive review agenda for CRM standups
Trigger map aligned to human interventions
Documentation template for model changes
Sample dashboards using spreadsheet-first math
Ethical use checklist for sensitive categories
Pilot plan for controlled rollout

Outcomes

A transparent scoring sheet with documented tradeoffs
A pilot plan with rollback criteria
A standup-ready review agenda

Responsible lead

Hana Sorell

Program director focused on subscription governance and cross-team rituals.

FAQ

Do you build machine learning models?

No. This studio stays spreadsheet-first so CRM teams can explain decisions without a data science dependency.

What data sources are required?

Engagement, billing status, and support tags are enough to start. Warehouse pulls are welcome but not mandatory.

Is this medical or financial advice?

It is not. Sensitive verticals should run additional compliance review before deployment.

Participant notes

Finally a scoring narrative our CS team could repeat without sounding like black-box AI.

Yuki Tan · Customer success manager